Returns & Exchanges
At Afnan Perfumes, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return or exchange unopened items in their original packaging within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for the return to receive an authorization code.
- 2.Prepare the Package
Carefully pack the unused perfume bottle in its original box and cellophane wrap, ensuring it is securely padded to prevent damage during transit.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our specialists verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
